Terms and Conditions
Welcome to Fresh Lanka Supermarket! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. General Terms
Fresh Lanka Supermarket reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date.
You agree to use our website only for lawful purposes and in accordance with all applicable laws and regulations.
Fresh Lanka Supermarket may suspend or terminate your access to the website at its discretion, without notice, for violation of these terms.
2. Account Information
To place an order on our website, you may be required to create an account and provide personal information, including but not limited to your name, email address, and payment details.
You agree to provide accurate and complete information and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Product Information
We make every effort to display accurate product descriptions, images, and prices on our website. However, we do not guarantee that all product details are error-free.
Fresh Lanka Supermarket reserves the right to correct any errors, inaccuracies, or omissions and to update product information without prior notice.
4. Orders and Payments
All orders placed through our website are subject to acceptance and availability. Fresh Lanka Supermarket reserves the right to cancel or refuse any order at its discretion.
Prices are subject to change without notice. Payment must be made in full at the time of placing the order.
We accept payment via various secure methods, and transactions are subject to verification.
5. Shipping and Delivery
We offer delivery services to specified locations. Shipping fees and delivery times vary based on the delivery address and product availability.
Delivery times are estimates and may be affected by unforeseen circumstances such as weather, logistical issues, or public holidays.
6. Returns and Refunds
Our Return and Refund Policy outlines the terms under which you can return products and receive a refund or exchange. Please review it for further information.
7. Intellectual Property
All content on the Fresh Lanka Supermarket website, including logos, images, text, and product descriptions, is the property of Fresh Lanka Supermarket or its licensors and is protected by copyright laws.
You may not use, reproduce, or distribute any content from the website without prior written consent from Fresh Lanka Supermarket.
8. Limitation of Liability
Fresh Lanka Supermarket will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website, including but not limited to loss of profits, data, or business opportunities.
9. Privacy and Security
Our Privacy Policy outlines how we collect, use, and protect your personal information. Please review it to understand how we handle your data.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any legal disputes will be resolved in the competent courts of Sri Lanka.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: [email protected]
📞 Phone: 0776379578